Support

How to reach BDIT for help, warranty claims and remote support.

Ways to get help

Remote support

During the warranty period, support for digital services and digital products is given remotely. TeamViewer or AnyDesk must be installed on your device.

Warranty

Each service and product has its own warranty period. Defective physical products can be exchanged at our office after our experts have inspected them. Read the details in these policies:

Payment methods

We accept the banks, cards and wallets shown below. Payments are processed through SSLCOMMERZ, where BDIT is a verified merchant.

Banks, cards and mobile wallets accepted by BDIT

Check an invoice before you buy

Some people copy BDIT invoices to sell fake products. Before buying a BDIT product from another person or company, verify the invoice with us:

Let's talk about your project

Tell us what you need and an expert will get back to you within one working day.

Registered & certified

  • Trade Licence TRAD/DSCC/030610/2023
  • Ministry of Commerce DBID No. 405888664
  • BASIS Affiliate Member AF-24-08-070
  • e-CAB Member ID 2391
  • Qualys SSL Labs rating A

Secure payments · verified by SSLCOMMERZ

  • Visa
  • Mastercard
  • American Express
  • UnionPay
  • bKash
  • Nagad
  • Rocket
  • Upay
  • DBBL Nexus
  • Verified by SSLCOMMERZ

+30 more banks & wallets

Registered and certified: trade licence TRAD/DSCC/030610/2023; Ministry of Commerce DBID No. 405888664; BASIS affiliate member AF-24-08-070; e-CAB member ID 2391. Payments accepted: Visa, Mastercard, American Express, UnionPay, bKash, Nagad, Rocket, Upay, DBBL Nexus and more, verified by SSLCOMMERZ.