Delivery & Warranty Policy

1. Licence warranty policy

• A separate warranty period is set for each product.
• If a product has a problem within its warranty period, we will inspect it.
• If a defect is found in a warranty-covered product after sale, it is repaired, or replaced depending on the type of product.
• BDIT may charge for any service outside the warranty, and such charges apply only with the customer's consent.
• Defects caused by careless use, such as water damage, breakage, burns, impact or deep scratches, are not covered by the warranty.
• If the serial number or serial sticker of a product is partly or fully erased, removed or damaged for any reason, the product is no longer covered by the warranty.
• If the warranty receipt of a product is lost, the product can be accepted on presentation of the purchase receipt and other suitable proof.
• Any problem with a service during its warranty period will be resolved. Delays may occur in difficult circumstances.

2. Product delivery method

• Because most of our services are digital, digital products are delivered by email.
• Please enter a correct email address when you order. If you entered a wrong address, you must contact us.

3. Warranty support for digital products

• During the warranty period, support is given remotely. This means TeamViewer or AnyDesk must be installed on the customer's device.
• Please read the details of each product before you order.
• Comments that are not based on the product details cannot be accepted.

4. Payment policy

• For manual payment by bank transfer, no charge applies. For mobile banking, the provider's own charge is added: bKash 1.80%, Nagad 1.15%, Rocket 1.60%, Upay 1.00%, Cellfin 0%.

BDIT may change any information or condition at any time.

Related pages: Refund & Returns Policy · Privacy Policy. By placing an order you accept these conditions; comments that ignore them cannot be accepted.

Please note: some dishonest persons or organisations copy BDIT invoices and sell fake products through social media and various websites to cheat customers. Before buying any BDIT product (used or unused) from another person or organisation, always verify the invoice by emailing info@bdit.xyz or by messaging our Facebook page. BDIT takes no responsibility if you are cheated after buying BDIT products on a fake invoice without verifying it.

For any advice or complaint about warranty, email info@bdit.xyz.