Frequently asked questions
Answers about trust, payment, delivery, support and warranty.
How trustworthy is BDIT?
We hold a business trade licence (TRAD/DSCC/030610/2023) issued by Dhaka South City Corporation, Government of Bangladesh. We are also a verified merchant of SSLCOMMERZ, the largest payment gateway in Bangladesh. We always supply genuine services and products with a warranty policy, so you can order from us with confidence.
Which payment methods do you accept?
We accept Visa, Mastercard, Amex, DBBL Nexus, bKash, Rocket, Nagad, Tap, Upay, OK Wallet, Cellfin, SureCash, One Bank Limited, City Bank Limited and other internet banking services.
How are products delivered?
Digital services and digital products are delivered to the customer's email address. Other products are sent by courier.
How do I get support if I have a problem with a digital service, a digital product or another product?
During the warranty period, support for digital services and digital products is given remotely. This means TeamViewer or AnyDesk must be installed on your device.
Other defective products can be exchanged at our office. Our experts will inspect the product and take the necessary steps to replace it.
Do your products come with a guarantee or warranty?
Yes. Every digital service, digital product and other product has a replacement warranty and a service-support warranty, each valid for a set period that differs from product to product.
How can I place an order?
You can order directly from our website. You can also order through our Facebook page or on WhatsApp.
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